Pro Install yesterday of voice & internet. We checked before the tech left and I had a dial tone. This morning I tried to make a call and there's no dial tone on any of my phones. Internet works fine, all lights lights lit green. I currently have my phone plugged in directly to the RG.
I called tech support (naturally got a very young lady in India?) she tried to tell my it must be inside wiring and trouble with my phone jacks & then tried to sell me TV. She set up a tech call Sunday morning. I didn't feel like arguing with so thought I would post here.
I had just gone through testing all my jacks with a multimeter and running the new Cat5 home run for the RG. The install took 1.25 hrs - piece of cake. I've got great upload speeds - and the phone line was very clear.
I'm thinking this could be a setting on the 5031 RG. I've looked through the various settings but nothing jumped out at me. Any ideas?
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