Quantcast
Channel: AT&T U-verse forum - dslreports.com
Viewing all articles
Browse latest Browse all 11218

18Mbps Service Should Be Available, But AT&T Will Only Sell Me 6Mbps

$
0
0
Four weeks ago, the ATT website showed that I could get 18Mbps at the new address where I was about to move. I decided to wait until the week of my move (last week) before signing up, at which time the website only showed a max speed of 6Mbps available. I called ATT and asked them to verify the available speeds, and they said the website was correct in showing 6 as the max. So I went ahead and signed up because there are no other options and I need internet. The thing is, my brother lives at least 1000 feet farther down the same line from the DSLAM, and he gets 12Mbps. So I entered his address into the availability checker on the website, and new service at his address is capped at 3Mbps even though he currently gets 12Mbps?!? In any event, I think I should at least be able to get 12, and probably 18 since I'm over 1000 feet closer. Is it possible to tell what max speeds I should be able to get by looking at the status page on the NVG510? I have pasted this information below. Feedback would be greatly appreciated. Line State Up Broadband Connection Up Downstream Sync Rate (kbps) 6013 Upstream Sync Rate (kbps) 766 Modulation ADSL2+ Data Path Interleaved MTU 1500 SN Margin (dB) 16.5 18.6 Line Attenuation (dB) 27.5 15.1 Output Power(dBm) 10.9 12.1 Errored Seconds 0 0 Loss of Signal 0 0 Loss of Frame 0 0 FEC Errors 1296 0 CRC Errors 0 0

Viewing all articles
Browse latest Browse all 11218

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>