How long does it typically take to get AT&T to come out and run a drop from the pedestal to the home?
Someone I know built a house about 5 years ago. They were using cellphones for phone service and did not bother getting AT&T to run a drop to their house. Now Uverse Internet is available down this road and they would like to get it. But they don't have a landline drop installed at their house. They're suppose to have a work order in so that AT&T will come and run a drop, but that has been over a month now and still no drop.
I'm just wondering if this is typical. Is there a special number that can be called to expedite the process? I did not anticipate this being a quick process, but I also didn't think it would take this long. I bet it's getting close to 6 weeks since the work order was first put through. I believe they have a number or work order number for this, it just hasn't been processed yet.
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