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Uverse blocked ports

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I have had port 2000 forwarded to my local alarm panel for remote access and programming for nearly two years without any issues. I recently installed a Milestone VMS server and port forwarded port 8081 and it was working as well for approximately 6 months. Now, both ports are being blocked and Uverse tech support says the ports are open. Their suggestion is to pay ConnectTech to remote in to my PC and router to fix. I am adamant that the issue is on the AT&T side. Is anyone else seeing Uverse blocking ports?

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