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Uverse service down, sending tech tomorrow??

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My service went down some time last night to this morning, TV, phones, Internet and Micro Tower. They said they have to send a tech tomorrow. That's crazy for two reasons 1- what if there's an emergency, there's no way to contact anyone and 2- I believe it's a service issue out on the street not at my home. With the power company, if there's an issue they respond when the disruption is reported. Anyway just wanted to vent

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