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No outgoing call with 3600 HGV

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I just got U-verse internet only with AT&T 3600HGV and I have a internet phone service with the other company. The phone line doen't work properly. The outgoing call works fine, but the incoming call failed. I had tried to disable 3600HGV' settings on sip alg, however, I couldn't find where it is. I need help with it.

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