Hi all. I noticed my DSL modem blinking red this morning. Might have been that way for days since I've been trying out Comcast for the last few weeks. Called tech and they said there was noise on the line and offered to change to U-verse which I didn't want because of higher costs. I always call in and get a yearly discount for DSL. $28 for 3.0.
Anyways, they're shipping me a self install kit and the modem is free and will belong to me and it's 29.95 for 3.0 Internet Service.
Is it normal to give away a free modem when switching or just service impacted customers like me?
My mom had a huge first bill when she switched from Comcast cable TV and AT&T DSL a triple package from AT&T. Modem, installation charges(I think), setup fees...all that stuff.
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