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U-verse TV gone from "availability checker" (Austin)

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So right before Christmas, the AT&T sales people were going door to door in our neighborhood saying "Gigapower is in your neighboorhood" (Lost Creek subdivision of Austin). But, when I go online to check it out, whereas previously I could get 24 mbs internet, TV, and home phone, now I can only get 18 Mbs internet, and no TV. WTF? I called U-Verse new customer ordering and they, of course, don't see anything differently. I'm sick of TWC, but there's no point switching to U-verse if I can't even get TV out of it, let alone slower Internet... Any advice appreciated. Is it because the local VRAD or whatever is full?

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