My Uverse Internet used to sync at 13/1.5, but lately it's been syncing at 25/2. The sn margin has dropped significantly as well as the number of corrected blocks on my account. Since my download/upload speeds are supposed to be 6/1, I would prefer the lower line profile. I spoke with technical support online, and they told me that the sync rate was something they could not adjust. Do I need to speak with level 2 technical support, or is there any way I could fix this myself?
Any help would be appreciated.
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