Alright, so my first issue. My service install completed around Thursday at 4pm. On Friday around 4pm I notice a TV freeze. I installed Realtime, and it showed a retrain with several other errors. Ok, it happens. Then on Saturday at 3am it happens again. Once again Realtime shows more errors with another retrain.
The 500' estimate is on he high side -- unless they used some creative routing when they installed them. The DEMARC was replaced, the CAT5 cable going to the RG is in good shape, and everything inside the house is new.
Tech will be here today (Saturday) between 12pm-4pm.
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