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How does this happen?

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Today my internet slows to a crawl. I reboot, it's the same. I go to 192.168.1.254 and I see a slew of devices that are not mine and they have first names and some have a last name. Hmmm, I think I have neighbor with those names... some of my devices are also in the list. So I look closer at the status page and the wireless ID is different than mine! Heck, it says the RG is a 3800 ! I have the 45/5 tier with a NVG589 RG! I called Uverse support and after while of explaining I get put on hold so I try it and it's back to normal except my RG still shows of devices that are not mine. I reboot my RG and it looks good now. Uverse support thinks that maybe my RG got hacked, I'm thinking more like wiring in the cabinet by tech doing some work?

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