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Bad Lag/packet loss this evening.

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Never had this kind of issue in all the years I have had the service.... Running @ about 50+% packet loss to the office. Office is on a 100 meg fiber loop.. called TW Telecom and they are not showing an issue on their network but seems lossy on AT&Ts network... call AT&T... ticket closed. Simple ping with 100 packets between networks: 100 packets transmitted, 48 received, 52% packet loss, time 99144ms rtt min/avg/max/mdev = 83.354/91.190/104.159/4.544 ms Latency is also VERY high... it's usually ~40ms Called AT&T... they don't seem to want to care about it... call tech connect or whatever it is. Any other options out there?

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