Question about upgrading to the prow tier. Online it shows that that it is $76.00 and I can keep my promo of $21 off for 24 months. It adds the 1 time $99 install fee. I called in because people on here said they were able to get the install fee waved. They told me that if I upgraded I'd loose the promo and install was $180. I'm just a little confused...would the online price stick eventhough the billing rep quoted something different. Also some of you have talked about getting the install fee waved. How do you go about this?
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