We had our Uverse set up about 6 months ago, just phone and internet. The tech came out, opened the comms panel in the closet and was met with the mess the homeowners (we rent) had left in there. It was a rats nest of phone lines and data lines for all the rooms.
He asked where we wanted the router, and we decided to put it in our upstairs hallway, figuring it would have better wifi range throughout the house. This set up seemed fine, until after he left and I realized that now none of the ports throughout the house worked.
I finally got around to checking out the tech's work, and found that we had one main "tech" line coming in from the ONT equipment outside the house. That line he took the blue pair of wires and spliced them to a phone line that then connects to all our phone jacks.
The brown pair he left unused, then spliced green solid to green solid, green stripe to green stripe, orange solid to orange solid, and orange stripe and orange stripe from the "tech" line to the line running to where we have the modem upstairs.
It seemed odd because I figured he could have used a coupler to get the data to that port in the hallway. That would then leave the phone line out, which I figured is the only reason he went through all that trouble.
I decided to move the router to the closet with all the wiring, so I could then power the rest of the CAT5 in the house. I redid the connectors (I pretty much know just enough to frustrate myself with all this stuff, so had the connectors and crimper, etc) and tried plugging it in...no dice. No green light on broadband and service light doesn't even light up.
So not being familiar with fiber optic, is the actual plug assigned somewhere else (like on the box outside the house)? Or did I just mess up my plug before and its an oddity?
I'd like to fix this myself without having to pay to have a tech come back out. Especially one that'll just splice stuff together...
Thanks for any help!
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